General and technical template support

Support in a way that is convenient for you. The Support Team will give you quick and professional support answering your template questions if possible.

*Please note: These template help resources are for templates bought on this site only. The staff is familar with these templates only.


Submit a support ticket

Submit a support ticket to technical or billing departments »


Online knowledgebase

Our categorized Knowledgebase contains extracts from customers' tickets and enquiries and will help you to find an answer to many questions quickly.

Visit Template Knowledgebase »


Live support chat

Welcome to our Support Chat for questions on choosing, purchasing or editing our templates! Here you will quickly get information you need for your purchasing decision. This service is during normal business hours.

Note: In the event Live Help is at full capacity or offline please use the Support Ticket System above.


Refund policy

You are strongly urged to review and acknowledge the conditions under which you may apply for a Refund/Exchange of the product you purchased from us. Every customer is obliged to agree with the terms of our Refund/Exchange policy upon placing an order with our company.

Read Refund Policy »



Template Type

Subject or Category